There is a 24 hour cancellation policy required with all appointments. Any enquiries will be answered within a 24-48 hour period during the salon’s opening hours. The salon is closed from Sunday - Tuesday.

Please arrive on time for your appointment booking. This is to ensure you get the best possible treatment and also ensuring it is fair to clients who have appointments after so our staff don’t run late.

Due to health and safety we advise clients not to bring children to appointments as we are not insured to care for clients children on our premises. Please organise child care if possible prior to visiting the salon. 

No refunds on discounted courses of treatments - can use the remaining balance for other treatments (salon credit) refunds on full price courses. 

Only refund requests to be emailed to